RNL VA

Your Own Assistants

We offer personal assistant–led virtual support for busy people who want everyday admin taken care of with ease. From emails and diaries to appointments and household tasks, we help bring a little more calm and organisation to daily life.

Between us, we have extensive experience as personal assistants, supporting both individuals and businesses. Working as a partnership means reliable, flexible support you can trust — with business services available alongside our personal focus.

About Us

We’re Rich and Laura, a trusted virtual assistant partnership providing personal assistant–led support for busy individuals who want everyday life to run a little more smoothly. Our focus is on taking care of the admin that quietly builds up — giving you more time, clarity, and peace of mind.
Between us, we have a wide range of experience working in personal assistant roles, supporting people on both a personal and business level. This includes hands-on lifestyle support for individuals, as well as structured administrative support within business environments. This combined experience allows us to understand not just what needs doing, but how important it is to do things in a way that fits around your preferences and routines.

Working together as a partnership means we can offer continuity, flexibility, and dependable cover. You’re never relying on just one person — there’s always someone who knows you, understands your needs, and keeps things running smoothly. We pride ourselves on being approachable, reliable, and easy to work with, building long-term relationships based on trust and clear communication.

While our main focus is personal and lifestyle support, we also offer professional virtual assistance to businesses that value organised, dependable admin support. Whether you need help at home, in your working life, or a combination of both, our services are always tailored to suit you.

View Our Personal Services

View Our Business Services

Common Questions

Q: How do you operate?
A: We are a partnership between both Rich and Laura. Between us we have years of experience in both personal assistant tasks such as appointment managing, to business level tax and accounting and staffing/HR. Most jobs are carried out by ourselves but some (such as large graphic designing projects) will be sub-contracted out to a trusted third-party company.

Q: What are your prices?
A: You would need to contact us for a price as we offer different prices based on the service you require. We also offer special rates for regular and bulk work.

Q: Do you have a minimum time requirement?
A: We have a minimum of 1 hour blocks. Discounts are offered for multiple hours.

Q: How are quotes worked out?
A: Whatever we quote is what you pay, regardless if it takes longer. Between us we have enough experience to realistically quote for most things. If something has taken us longer, is it due to us having to do market research or gather more information regarding your industry in order to complete the task, which will not be passed onto you. We think of this as a learning experience to help in future projects, therefore it is a cost we take on.

All timings and pricings are agreed beforehand and any alterations to the time or prices will be discussed before taking affect.